Privacy Policy

Last updated: June 1, 2025

Introduction

Active Spark ("we," "us," or "our") is committed to protecting the privacy of the families we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our programs.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We may collect the following information when you fill out our contact form or intake questionnaire:

• Parent or guardian name
• Email address
• Phone number
• Child's name and age
• Any additional information you voluntarily provide

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and follow up about program enrollment
• Send program updates, schedule changes, and promotional offers (only if you opt in)
• Improve our programs and website experience
• Communicate important information about your child's participation

Text Message Communications

If you opt in to receive text messages from Active Spark, you agree to receive SMS communications about program updates, schedules, and promotions. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send. For help, reply HELP.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and programs (such as form submission services), bound by confidentiality obligations
• If required by law or to protect the rights and safety of our participants

Children's Privacy

Our programs serve minors ages 10–17, but our website is directed at parents and guardians, not children. We do not knowingly collect personal information directly from children under 13. All enrollment and contact information is collected from parents or legal guardians.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use basic cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function properly.

Third-Party Links

Our website may contain links to third-party sites such as Google Forms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the new policy.